Terms of service

This website, and its associated service, (“the Website”) is owned and operated by Sea to Summit Pty Ltd (ABN 15 053 533 921) ("Sea to Summit") as the exclusive Australian distributor of Jetboil products. Sea to Summit is an independent distributor and is not an agent of or authorised to make representations or give warranties on behalf of, Johnson Outdoors Gear, Inc., the owner of the Jetboil brand. Your access to and use of the website is governed by the following terms and conditions:

1. Application of these Terms and Conditions

1.1 Your use of the Website is subject to these terms and conditions, Sea to Summit Privacy Policy and any other terms or conditions found on the Website and you agree to be bound by the requirements of each.

1.2 From time to time, Sea to Summit may, acting reasonably, vary the terms and conditions of the Website. Such variations may, for example, be made to keep them in line with updates to its business, to comply with legislative changes or for security or technical reasons. Where a variation is likely to unfavourably affect your rights in a material way, we will notify you at least 14 days before it takes effect, by email where we hold a current email address for you and otherwise by a prominent notice on the Website. A variation applies only to your use of the Website and to orders placed after it takes effect and does not affect any order we have already accepted. If you do not wish to accept a variation, you may stop using the Website and close your account at no cost.

2. Products

2.1 Sea to Summit endeavours to provide you with current and accurate information regarding all Jetboil products. However, we cannot guarantee the accuracy, completeness or currency of any information provided on this Website. Subject to your rights under the Australian Consumer Law, the information on this Website is provided “as is”. If we become aware of an error that affects an order you have placed, we will let you know and you may cancel the affected order for a full refund.

2.2 Sea to Summit reserves the right to withdraw any Jetboil product from sale at any time or to refrain from offering one or more Jetboil products for sale through this Website.

2.3 Product images are for illustrative purposes only. Due to the nature of colour and light, colour shades may vary from what appears on your monitor’s screen.

2.4 Subject to your rights under the Australian Consumer Law (including the guarantee that goods will be reasonably fit for any purpose you make known to us), Sea to Summit makes no warranties that any Jetboil product offered for sale through this Website, or the information provided (which includes links to third parties), through the Website is suitable for your intended purposes.

2.5 Jetboil may change the specifications of its products from time to time. If a Jetboil product you have ordered differs materially from its description on the Website, we will contact you before dispatch and you may cancel the affected part of your order for a full refund. This does not limit your rights under the Australian Consumer Law.

3. Accounts

3.1 Sea to Summit will assign you with a log-on name and password which will allow you access to certain functionality of the Website, including the ability to purchase Jetboil products and to update your account information.

3.2 You must ensure you keep your account log-on information confidential. You agree to immediately change your password if you believe it is lost, stolen or otherwise compromised.

3.3 Sea to Summit does not take responsibility for any loss, liability, claim, demand, damages, costs and/or expenses arising out of or in connection with use of your log-on and password by you or any other person, except to the extent caused by Sea to Summit’s negligence or breach of these terms and conditions.

4. Orders

4.1 The purchase of any Product by way of this Website is done solely under the terms and conditions of this Website. Any prior terms and conditions agreed between Sea to Summit and you are superseded, which includes the terms or conditions attached to any purchase order.

4.2 Your placement of an order for any Product through this Website only constitutes an offer to purchase the Product(s) from Sea to Summit. Sea to Summit will provide the written confirmation of its acceptance of the order. Sea to Summit may require additional verifications or information before accepting any order from you.

4.3 Sea to Summit will not accept any order for Product(s) placed by any person who resides outside of Australia, seeks to have the Product(s) delivered to an address outside of Australia, or who they reasonably believe may seek to resell the Product(s) in commercial quantities in another country.

4.4 Sea to Summit may refuse or cancel an order before it is dispatched where the Product is unavailable, there is an error in the price or description of the Product on the Website, we are unable to process your payment, we reasonably suspect fraudulent or unlawful activity, or clause 4.3 applies. Where an order is refused or cancelled, we will endeavour to contact you using the information you have provided, and all amounts you have paid for the cancelled Products (including any delivery fee) will be refunded using the same payment method.

4.5 All prices on the Website are in Australian dollars and include GST. A surcharge may apply to some payment methods; any surcharge will not exceed our reasonable cost of accepting that payment method.

5. Delivery

5.1 Delivery will, to the extent possible, be made in accordance with the information set out in our Shipping page. The delivery times provided by Sea to Summit are estimates only. Subject to your rights under the Australian Consumer Law, and except to the extent caused by our negligence or breach of these terms and conditions, Sea to Summit will not be liable for loss or damage caused by delivery other than on the estimated date or for any other delivery related matter outside of its control.

5.2 In the event that multiple items are ordered, part deliveries may be made where stock is not available.

5.3 Risk and title in the Products pass to you on delivery.

6. Returns

6.1 Some Jetboil products are covered by a change of mind guarantee Returns Policy. Details of the Returns Policy can be found on our website at our Returns Policy page. Any return should be made in accordance with the procedure and guidelines set out on the Returns Policy page.

6.2 Please note that certain Products are excluded from the change of mind guarantee. These excluded Products are outlined on the Returns Policy page.

7. Product Warranty Claims

7.1 Details of each Product’s warranty can be found on, or with, the packaging and on our website at our warranty page. Any warranty claim should be made in accordance with the procedure and guidelines set out on the Warranty Policy page.

7.2 Any manufacturer’s warranty for a Jetboil product is offered by Johnson Outdoors Gear, Inc. on the terms provided with the product and on our Warranty Policy page. Sea to Summit handles warranty claims in Australia. Any such warranty is in addition to your rights under the Australian Consumer Law.

7.3 If a Jetboil product is subject to a product recall, a notice will be posted on the Website, and you can return the recalled product as instructed in that notice.

8. Comments and Reviews

8.1 In posting a review to the Website, you agree that the information contained therein is not confidential or proprietary to any person.

8.2 In posting a review to the Website, you grant Sea to Summit a non-exclusive, royalty-free right and license to use, copy, distribute and disclose to third parties the review (or the information contained therein) in connection with the promotion of Jetboil products and our business, in any medium worldwide, without financial compensation being paid to you. You may ask us to remove your review at any time and we will do so within a reasonable period, and from that time we will stop using it in new advertising or promotional material.

8.3 Only genuine reviews of Jetboil products will be allowed to remain posted to the Website. A review will be considered genuine if:

(a) Sea to Summit has evidence (either internally or provided by the reviewer), that the reviewed product was purchased by them through the Website;

(b) the review is not defamatory, unlawfully threatening or harassing, or offensive to any person or corporation;

(c) it does not infringe the legal rights of any other person, including intellectual property rights;

(d) it is not misleading or deceptive or likely to mislead or deceive in any way, including by omission of information; and

(e) Sea to Summit does not reasonably believe that the review may jeopardise the operation of the Website.

8.4 Sea to Summit undertakes not to exercise its rights under paragraph 8.3 (b) above in any manner that restricts a review that is civil or constructively criticizes a Jetboil product or Sea to Summit’s services in relation to same.

8.5 You agree not to make any comment, in a forum or other aspect of the Website (including associated Facebook™ page, Instagram™ and X™ feeds of Sea to Summit or our Distributed Brands), that is defamatory, harassing, offensive or otherwise unlawful.

9. Promotional Communications

9.1 Where you have consented (including by subscribing to our newsletter), we may contact you by email or SMS about offers and new products that Sea to Summit distributes in Australia, in accordance with the Spam Act 2003 (Cth). You can opt out at any time using the unsubscribe link in any email, by replying “STOP” to any SMS, by managing your settings in My Account or by contacting our Customer Service team at info@jetboil.com.au

10. Links to Other Websites

10.1 The Website may contain links to other websites or apps which are owned and operated by third parties, and which are not maintained or controlled by Sea to Summit or its related companies ("Third Party Sites/Apps"). These links are provided as a convenience to you and Sea to Summit does not recommend or imply any endorsement of the linked site or app.

10.2 The material and subject matter of any Third-Party Sites/Apps is provided to you in accordance with the Terms and Conditions, if any, of the owner of the Third-Party Sites/Apps and not under these Terms and Conditions. Accordingly, your access of Third-Party Sites/Apps through this Website is done so at your own risk.

11. Refusal of Access

11.1 Sea to Summit may suspend, limit or terminate your access to the Website, at its discretion, in the following circumstances:

a) you breach these terms and conditions, the privacy policy or any other terms found on the Website;

b) Sea to Summit reasonably believes the operation of the Website may be jeopardised or there is real risk of loss or damage of any kind to Sea to Summit, our Distributed Brands or another person;

c) Sea to Summit is legally required to suspend, limit or terminate your access to the Website or it becomes illegal to provide you with access to the Website; OR

d) Sea to Summit reasonably suspects fraudulent or unlawful conduct in connection with your account or an order.

12. Other Terms of Use

12.1 You warrant to Sea to Summit that any account that you set up is either an account for you personally, or you have express authority from the person named as owner of the account to set up the account on their behalf.

12.2 It is your responsibility to ensure that the information you provide us is correct and current and to notify Sea to Summit of any changes to your personal details.

12.3 You consent to the use and disclosure of your personal information by Sea to Summit for the purposes detailed in Sea to Summit’s privacy policy. This may include disclosing your personal information to Johnson Outdoors Gear, Inc. and its related entities, including outside Australia (such as in the United States), for warranty, product safety and recall purposes.

13. Maintenance of the Website

13.1 Sea to Summit will take down the Website from time to time to perform maintenance (including urgent, scheduled and unscheduled maintenance). Where the site is to be taken down for scheduled maintenance, Sea to Summit will endeavour to schedule the maintenance for times that will have minimal interruption to most visitors. You accept and understand that at times the Site may need to be taken down for urgent, unscheduled maintenance.

13.2 Sea to Summit assumes no responsibility for any interruption, defect, delay in operation or transmission, technical malfunction or other problem relating or resulting from the Website being offline or otherwise unavailable, except to the extent caused by our breach of these terms and conditions.

14. Intellectual Property

14.1 Except as permitted under the Copyright Act 1968 (Cth), or as permitted in writing by an authorised officer of Sea to Summit, no part of this website may be reproduced or re-used in any form, including electronic, or for any purpose whatsoever.

14.2 You are not permitted to employ any agent, program or other means to data mine or conduct an automated search of the Website or the information provided through it.

14.3 All trademarks are the property of their respective owners. The Sea to Summit word mark and Mountain device mark are the property of Sea to Summit. The Jetboil word mark and logo are the property of Johnson Outdoors Gear, Inc. and are used by Sea to Summit with permission. Any reproduction or use of the trade marks by you must be with the permission of the respective owner.

14.4 If you believe that Sea to Summit is breaching your intellectual property rights in any manner, please send a notice setting out the details of your rights and how Sea to Summit is breaching those rights to info@jetboil.com.au. Sea to Summit will then take appropriate action to correct any valid claim of infringement.

15. Copyright Complaints

15.1 If you believe that any material on the Website infringes your copyright, please notify us with details of the material and your rights. Notices can be sent to info@jetboil.com.au and we will investigate and, where appropriate, remove or disable access to the material.

16. Indemnity

16.1 You agree to indemnify and hold Sea to Summit, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses (except to the extent caused or contributed to by Sea to Summit’s negligence or breach of these terms and conditions) arising out of or in connection with:

a) your breach of these terms and conditions, the privacy policy or any other terms found on the Website;

b) any wilful, unlawful or negligent act or omission by you; OR

c) any review or other content you post to the Website that infringes the rights of any person or is otherwise unlawful.

17. Sea to Summit's Warranties and Liabilities

17.1 Sea to Summit represents and warrants that it will take reasonable care in ensuring that all information provided is accurate.

17.2 Sea to Summit does not warrant or represent that:

a) access to the Website will be continuous and uninterrupted;

b) the Website will be secure and free from external intruders (hackers), viruses, trojans, infections, worm attacks, or any other form of unauthorised access by any person or program; OR

c) the Website complies with the laws of any country other than Australia or any Australian state other than Western Australia.

18. Limitation of Liability

18.1 To the maximum extent permitted by law in Australia, Sea to Summit is not liable to you for any indirect or consequential loss or damage (including loss of revenue, site unavailability or unavailability of other computer systems or loss of data) arising from or in connection with any use of the Website or the information contained therein. Subject to clause 18.2, and to the maximum extent permitted by law, Sea to Summit’s total liability to you arising from or in connection with these terms and conditions, your use of the Website and any order is limited in aggregate to the amount you have paid us for the Products to which your claim relates. Nothing in these terms and conditions excludes, restricts or modifies any right, guarantee or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded, restricted or modified.

18.2 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at www.consumerlaw.gov.au.

19. Severability

19.1 If any of these terms or conditions are invalid, illegal or unenforceable, those terms or conditions will be struck out while other provisions which are self-sustaining and capable of separate enforcement to the invalid provision(s), are and continue to be valid and enforceable in accordance with their terms.

20. Survival

20.1 Clauses 3.3, 7, 8.1, 8.2, 12.3, 14, 16, 18 and 23 survive termination of these terms and conditions.

21. No Partnership

21.1 You agree that your compliance with these terms does not constitute any partnership or other commercial arrangement between you and Sea to Summit.

22. Waiver

22.1 The failure, or delay on the part of Sea to Summit in exercising its power or right in relation to your breach of these terms or conditions does not operate as a waiver of that power or right, nor does any single exercise of any power or right preclude any other or further exercise of any power or right.

23. Governing Law

23.1 These terms and conditions are governed by the laws of the state of Western Australia and, where applicable, the Commonwealth of Australia. You and Sea to Summit submit to the non-exclusive jurisdiction of the courts of Western Australia.

24. Entire Agreement

24.1 These terms and conditions, Sea to Summit's privacy policy and other terms found on the Website, represent the entire agreement between you and Sea to Summit and cannot be varied except in accordance with clause 1.2 or by agreement in writing signed by an authorised representative of Sea to Summit.

25. Promotions

25.1 Subscriber Discount Code

New newsletter subscribers receive free standard shipping on their first order over $100 AUD (incl. GST). This offer is available to first-time subscribers only, is limited to one use per customer, and applies to standard shipping Australia-wide. Valid for 30 days from receiving the sign-up email confirmation.

By signing up, you agree to receive marketing emails from Sea to Summit Distribution and your email address will be added to our subscriber database. You can unsubscribe at any time using the link in any of our emails